Privacy Policy

Neoqua is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the applicable data protection laws including the General Data Protection Regulation and the UK Data Protection Act 2018 as well as our data privacy policies.

The purpose of this policy is to explain how Neoqua collects and processes your personal data through your use of this website.

We may change the terms of this policy from time to time. This version is dated September 2019.

The Data We Collect About You And How We Collect It

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer the following types of personal data:

Identity data – including first name, last name, marital status, title, date of birth and gender;

Contact data- including residential address, email address and telephone number;

Technical data – including IP address used to connect your computer or mobile device to the internet, browser type and version, operating system and other technologies on the devices you use to access this website.

We use different methods to collect personal data from you including through:

Direct interactions- you may give us your Identity and Contact data in using our website. This includes personal data you provide when you subscribe to our publications, request marketing materials to be sent to you, enter a competition, promotion or survey, complete one of our enquiry forms, provide us with feedback or use the events or careers facility on our website.

Automated technologies or interactions – As you interact with our website we may automatically collect Technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.

We do not collect sensitive data about you without your express consent and would only do so in accordance with data privacy laws.

Sensitive data refers to the various categories of personal data identified by data privacy laws as requiring special treatment. Such categories include racial or ethnic origin, political opinions, biometric and genetic data, criminal records, religious beliefs and physical and mental health.

How We Use Your Personal Data 

We only use your personal data where the law allows us to including in the following circumstances:

To provide and improve our services to you and our clients.

To fulfil our legal and regulatory obligations.

To manage our relationship with you and our clients.

To market our services.

For the purpose of recruitment.

To provide and improve this website.

To compile anonymous statistics 

For other legitimate business purposes 

Data security 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered or disclosed. In addition we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, regulatory or reporting requirements. To determine the appropriate retention period for personal data we consider the amount, nature and sensitivity of the data; the potential risk of harm from unauthorised use or disclosure of the data; the purposes for which we process the data; and the applicable legal requirements. 

International Transfers

We may from time to time wish to transfer personal data to other group entities or third parties supporting the operation of our business which may involve transferring data outside the European Economic Area (EEA). Prior to making any such transfer of personal data we will take the necessary steps to ensure that a similar degree of protection is afforded your personal data in accordance with the applicable data privacy laws.

Your Legal Rights

We assume responsibility for keeping an accurate record of personal data once you have submitted the information. Please inform us of any changes to your information.

You are entitled to:

Request access to your personal data.

Request the correction or erasure of your personal data.

Object to the processing of your personal data.

Request a restriction of processing of your personal data.

Request the transfer of your personal data to you or a third party.

Withdraw consent at any time, where we are relying on consent to process your personal data, by contacting us at

Please do not hesitate to contact us using the details above if you have any questions about privacy or this particular policy, wish to exercise your rights in relation to your personal data rights or wish to make a complaint about our use of your data. 

If you are concerned about an alleged breach of privacy law or any other regulation by us please contact our Privacy Officer who will insure that your complaint is investigated. You also have the right to complain to the Information Commissioner’s Office, the U.K. supervisory authority for data protection issues. 

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